On Februrary 26, 2026, Unstructured stopped providing access to its services in specific locales, to
customers enrolled in Unstructured’s Let’s Go, Pay-As-You-Go, and Business SaaS account plans.
Unstructured made this decision after careful review, determining that the compliance and regulatory
requirements associated with continuing to operate in these locales were no longer sustainable relative to
the locales’ usage and revenue levels at the time of the decision.The list of affected locales is as follows:
Andorra
Angola
Armenia
Bangladesh
Bermuda
Brazil
Chile
China
Colombia
Congo
Guatemala
Hong Kong
Iceland
Iraq
Israel
Jersey
Jordan
Kazakhstan
Lebanon
Malaysia
Mexico
Moldova, Republic of
Morocco
Nepal
New Zealand
Nigeria
Pakistan
Peru
Philippines
Puerto Rico
Russian Federation
Saudi Arabia
Serbia
Somalia
Sri Lanka
Switzerland
Taiwan, Province of China
Thailand
Turkey
Uganda
Ukraine
United Arab Emirates
Uruguay
Vietnam
Zambia
After February 26, 2026, organizations with large-scale needs may be able to continue accessing Unstructured through a
signed Unstructured Business account agreement, covering Business SaaS, dedicated instance , or in-VPC deployments
that addresses the applicable compliance and regulatory requirements. If you are interested
in exploring this option, contact Unstructured Sales at sales@unstructured.io.