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On Februrary 26, 2026, Unstructured stopped providing access to its services in specific locales, to customers enrolled in Unstructured’s Let’s Go, Pay-As-You-Go, and Business SaaS account plans. Unstructured made this decision after careful review, determining that the compliance and regulatory requirements associated with continuing to operate in these locales were no longer sustainable relative to the locales’ usage and revenue levels at the time of the decision. The list of affected locales is as follows:
  • Andorra
  • Angola
  • Armenia
  • Bangladesh
  • Bermuda
  • Brazil
  • Chile
  • China
  • Colombia
  • Congo
  • Guatemala
  • Hong Kong
  • Iceland
  • Iraq
  • Israel
  • Jersey
  • Jordan
  • Kazakhstan
  • Lebanon
  • Malaysia
  • Mexico
  • Moldova, Republic of
  • Morocco
  • Nepal
  • New Zealand
  • Nigeria
  • Pakistan
  • Peru
  • Philippines
  • Puerto Rico
  • Russian Federation
  • Saudi Arabia
  • Serbia
  • Somalia
  • Sri Lanka
  • Switzerland
  • Taiwan, Province of China
  • Thailand
  • Turkey
  • Uganda
  • Ukraine
  • United Arab Emirates
  • Uruguay
  • Vietnam
  • Zambia
After February 26, 2026, organizations with large-scale needs may be able to continue accessing Unstructured through a signed Unstructured Business account agreement, covering Business SaaS, dedicated instance , or in-VPC deployments that addresses the applicable compliance and regulatory requirements. If you are interested in exploring this option, contact Unstructured Sales at sales@unstructured.io.